Privacy Policy

1. Introduction

At Tyrfe-Tawe, accessible through tyrfe-tawe.com, we are deeply committed to protecting the privacy and personal data of our users. This Privacy Policy sets forth how we collect, use, disclose, and safeguard personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are dedicated to upholding the principles of transparency, accountability, and user control over personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users, visitors, and customers interacting with our services via tyrfe-tawe.com. Tyrfe-Tawe acts as the Data Controller in respect of the personal data collected and processed through our website. Our responsibilities include determining the purposes and means of processing your data and ensuring all such processing is performed in compliance with applicable privacy regulations.

3. Categories of Data Processed

We process several categories of personal data to enable the provision and improvement of our services:

a. Usage Data
We collect data about your interaction with tyrfe-tawe.com, including IP address, browser type/version, geographic location, pages visited, time spent, clickstream, referral source, and other diagnostic data provided automatically by your browser or device.

b. Account Data
When you register or make inquiries through our website, we collect personal identifiers such as your full name, physical address, email address, and telephone number.

c. Profile Data
Profile data includes information such as your purchase history, stated product preferences, browsing behavior, and feedback.

d. Communication Data
We process records of correspondence such as support contacts, customer satisfaction surveys, messages sent via contact forms, and records of phone or email communications.

e. Technical Data
Collected automatically from the devices used to access tyrfe-tawe.com, technical data includes hardware identifiers, operating systems, internet connection diagnostics, and browser configurations.

f. Transaction Data
We collect data when you make purchases, including billing and shipping addresses, transaction identifiers, payment methods, and order fulfillment history.

g. Preference Data
We record your selections regarding communications, marketing consents, interests in our products or services, and other preference-related inputs.

4. Legal Bases for Processing

We process personal data only where we have a lawful basis to do so under applicable law, including:

– Contractual Necessity: To perform our contract with you (e.g., fulfilling an order or responding to an inquiry).
– Legal Obligation: To comply with legislation such as tax and regulatory reporting requirements.
– Legitimate Interests: To enhance website performance, ensure security, conduct analytics, and carry out limited direct marketing tailored to your preferences.
– Consent: For specific activities such as sending marketing emails or collecting analytics through non-essential cookies, we rely on your affirmative consent.

5. Your Rights

As a data subject under GDPR or a consumer under CCPA, subject to certain limitations, you have the following rights with respect to your personal data:

– Right of Access: Request a copy of your personal data held by us.
– Right to Rectification: Request corrections of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data, except where legally required to retain it.
– Right to Restriction: Request limitation of processing under certain circumstances.
– Right to Data Portability: Receive personal data in a structured, commonly used format.
– Right to Object: Object to processing based on our legitimate interests.
– Right to Non-Discrimination (under CCPA): You will not be denied goods or services or charged different prices for exercising your rights.

All such requests can be made by contacting us at [email protected].

6. Security Measures

We implement robust security measures to protect your personal data, including:

– Encryption of data in transit and at rest;
– Restricted access controlled by authentication protocols;
– Regular system and security audits;
– Staff training on data protection policies and incident handling;
– Regular backups and monitored recovery systems to ensure data integrity.

7. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by using one or more of the following safeguards:

– The use of Standard Contractual Clauses approved by the European Commission;
– Transfers to countries deemed by the European Commission to provide adequate data protection;
– Appropriate supplementary measures in accordance with guidance from supervisory authorities.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, and in accordance with applicable legal, regulatory, and accounting requirements. The general retention periods are as follows:

– Usage & Technical Data: up to 12 months;
– Account Data: for the lifetime of the account plus 2 years;
– Transaction Data: retained for legal compliance for up to 7 years;
– Communication Data: retained for 3 years following the last contact;
– Profile & Preference Data: up to 2 years following the last activity or consent;
– Cookie data: retained based on cookie type and user preferences.

9. Cookie Policy

Cookies are small data files installed on your device when you visit tyrfe-tawe.com. We use the following categories of cookies:

– Essential Cookies: Required for website functionality and security.
– Functional Cookies: Enable enhanced features like user preferences.
– Analytics Cookies: Help us understand usage patterns and improve services.
– Performance Cookies: Monitor system performance and resolve errors.

10. Cookie Management and Compliance

Before placing any non-essential cookies, we obtain your consent through our cookie banner. You may manage your cookie preferences at any time by accessing your browser settings or using the cookie management tool available on tyrfe-tawe.com. In compliance with GDPR and CCPA, we uphold your right to refuse or withdraw consent for non-essential cookies at any time without detriment.

11. Children’s Privacy

Tyrfe-Tawe does not knowingly collect or solicit personal data from children under the age of 13. If we discover that we have collected personal data from a child without appropriate parental consent, we will delete that information promptly. If you believe we may have received data from or about a child under 13, please contact us at [email protected].

12. Policy Updates & User Notifications

We reserve the right to amend this Privacy Policy at our discretion. Any material changes will be communicated to you via tyrfe-tawe.com or via email if applicable. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.

13. Contact

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected]
Website: https://tyrfe-tawe.com

We are fully committed to complying with all applicable data protection regulations and to addressing any inquiries or concerns you may have regarding your privacy.